Remote Server Support Web Site Design Development Hosting Microsoft Small Business Server Terminal Server Thin Client Desktops
What we offer is a simple and straightforward service, whereby we configure your server to send us email reports on health status of all the major components of your server system, email, file share, disk space, error reports and we analyse these on a daily basis to ensure all is well.
Should we find any problems, we will, where possible, fix these remotely, without needing to interupt you and prepare a monthly report on any actions we have had to take.
Because we set up your server and network environment correctly in the first place, it is our endeavour to make sure problems don't occur in the first place, but you have the piece of mind that where issues like disk space, memory over utilisation occur, we will be in a position to resolve or report to you these issues so that htey can be resolved before they interrupt your business activities. Our telephone helpdesk is also available to your employees, should they have any problems or queries to do with their desktop environment. Our support staff can talk a problem or query through with the person calling and if necessary take over control and show the person how to achieve or fix any issues they may have.
If you are starting a new business, we can help provide planning and design services to help you invest where important and save where unneccesary. We will provide design services from the entry point of your Broadband service, router, firewall, switches, servers, data backup, all the way to the wiring and desktop, including selecting the correct software licences. This ensures the correct level of investment, does not over configure your environment and provides you with a reliable and fast performing system to support your business.
We recognise the trademarks, and registered trademarks owned by the Microsoft Corporation for the following :- Microsoft, Small Business Server, Terminal Services, Terminal Server, Outlook.